Before you make a repair request, read through the information below.
Is your sink or shower clogged? You can normally remove small clogs using a combination of a plunger, a plastic drain cleaning tool, and liquid cleaners. You can purchase all of these tools at your closest hardware store.
If your toilet clogs, press your plunger over the drainage hole and move it up and down to push the blockage through the pipes. You may need to repeat this action multiple times to get the desired result.
No power in your property? You should call your electric company to see if they can help you isolate the problem. There may be issues in your neighborhood that are impacting multiple homes, or a billing issue might be the cause of the issue.
If your utility provider can't help, get in touch with us.
No Hot Water?
If you don't have hot water in your property, check the settings on your water heater. If your heating tank has a pilot light, verify that this is lit. Your tank may also be operating in vacation mode, which limits the amount of water available.
If you make any changes to the settings, wait 15 to 20 minutes before testing to see whether the new settings are working properly.
A/C and Heating
If your heat or air conditioning isn't working, check the settings on your thermostat. You may be able to cycle the system off and on, which should restore the defaults.
If you're not able to fix the issue, make a request below.
My maintenance issue is an emergency!
If you're ever in a dangerous situation where you feel fearful for your safety, call 911.
For maintenance emergencies, call us directly: (302) 543-2221
If this advice hasn't helped to resolve the problem, make a repair request below.
Log in Now
Sign into the portal to make your repair request. We'll be in touch as soon as possible.
If this is your first time accessing the portal and you need help, give us a call: (302) 543-2221